Orders · example
Before you fulfill
Keep
Fulfill
Review
Hold to check
Stop
Do not ship
  • #10482$148.50
    Shopify · just now
    KeepReviewStop

    Repeat buyer. Card and ship match.

  • #10481$67.00
    Square · 4 min ago
    KeepReviewStop

    New ship-to. Hold until you check.

  • #10479$890.00
    Stripe · 12 min ago
    KeepReviewStop

    Card and ship mismatch. Do not fulfill.

Built for retail · POS, gift cards, returns & staff

Fraud protection for
the point of sale.

In-store fraud is gift cards at the counter, returns at the desk, and abuse that runs through the register. Each payment gets a keep / review / stop call when the payment reaches VerifyLive. You make the call. Every location on that Square account gets that call. A payment at one store is not tied to a payment at another.

Stripe — live today Shopify App Store — live today Square — live today PCI-DSS aware architecture GDPR / CCPA ready
The in-store fraud reality

The terminal approves the card. It doesn’t catch the fraud.

A POS terminal answers one question: is this card good right now? It says nothing about the gift card bought online or refunds after hours. VerifyLive gives you a keep / review / stop call on each payment. You make the call.

Gift-card fraud

A gift-card payment gets its own keep / review / stop call. That call does not follow the card from purchase to redemption.

Return & refund abuse

Serial returners, from recent refund history.

Card-present anomalies

Manual-entry spikes, repeated card declines, and velocity at a single terminal get a keep / review / stop call when the payment reaches VerifyLive.

Every way a customer pays you in person

One decision engine across the whole counter.

Point of sale and Square Online payments each get a keep / review / stop call. An invoice or appointment charge gets that call when it becomes a Square payment. Not a separate booking product. Square is live today: connect in about five minutes.

Square POS

Chip, tap, swipe, and manual entry get a keep / review / stop call when the payment reaches VerifyLive.

Square Online

Online payments on the same Square account get the same keep / review / stop call as the register.

Other Square payments

When Invoices or Appointments collect a card payment through Square, that payment gets the same call. We do not run a separate booking product.

More than one location

Each store on that Square account gets its own keep / review / stop call. A payment at one store is not tied to a payment at another.

What works today
  • • A keep / review / stop call on in-person payments when the payment reaches VerifyLive. Square is live today: connect in about five minutes.
  • • A gift-card payment gets its own keep / review / stop call. That call does not follow the card from purchase to redemption.
  • • Return and refund-abuse detection from recent refunds.
  • • Each location on that Square account gets its own keep / review / stop call.
  • • See the chargeback coming — risky orders flagged as chargeback-prone up front, across every register.

See the chargeback coming — and fight it with proof

Risky orders are flagged as chargeback-prone before you fulfill, so you can act early. When a dispute still lands, RECOVR builds your chargeback evidence package from your own order data. You review, approve, and submit it. There is no recovery fee. Chargeback evidence assist is on Growth+; stolen-goods recovery is a separate beta surface (included on Growth+ when enabled; add-on on Shield Lite).

How it works
Published, not buried

A circuit breaker we publish up front.

VerifyLive monitors your chargeback rate in real time and shows you up front where you stand against the card-network thresholds that put your account at risk — the same rule for every merchant, published, not buried. No small print, no discretionary loopholes.

Circuit breaker
Published
Every plan · non-negotiable
Retail pricing

Flat-rate protection for the counter. No per-location surprise.

Growth+ is $499 a month, flat up to 1,000 transactions. Inside that limit, a busier register does not raise the price.

Shield Lite

$99/mo
Up to 500 tx / month
  • Core AI fraud detection
  • Self-serve + chat support
Month-to-month. Cancel anytime.

Growth+

$499/mo flat
Up to 1,000 tx / month
  • Full product suite
  • Dispute package, you submit, no recovery fee
  • A call on every register payment on that account
Flat within the plan limit. Month-to-month.

Professional

Contact Us
  • Everything in Growth+
  • Dedicated onboarding
Month-to-month.

Business

Contact Us
  • Everything in Pro
  • Custom risk review
  • Quarterly strategic review
Month-to-month.
Retail FAQ

What retailers ask first.

Which point-of-sale systems are supported?+

Square POS and Square Online are live. Connect in about five minutes. An invoice or appointment charge gets the same keep / review / stop call once it is a Square payment. We do not sell a BigCommerce or WooCommerce app.

How does VerifyLive catch gift-card fraud a terminal misses?+

A terminal only sees the swipe. On that Square account, the online gift-card payment and the payment at the counter each get their own keep / review / stop call. We do not claim they are one person.

Does the call change checkout?+

The call runs on the payment. There is no extra step for the customer or the cashier, and no change to how you ring up a sale. You see Keep, Review, or Stop in your workflow. You make the call.

I sell online too. Does that matter?+

On one Square account, register and Square Online payments each get a keep / review / stop call. On one Stripe account, online checkout and Stripe Terminal payments each get that call. We do not claim a Stripe payment and a Square payment are one person.

Protect every register. Catch what the terminal can't.

A keep / review / stop call on every payment on that Square account. Live today. About five minutes to connect.